Contact information

Contact Information

We are always here to help! Whether you have questions about our travel tumblers, commuter drinkware, bento lunchboxes, or need assistance with an existing order, please feel free to get in touch with us using the details below.

Store & Business Details

  • Store Name: Coastline Carrying

  • Legal Business Entity: The Trustee for Perth

  • Customer Support Email: [email protected]

  • Physical Address: 131 Johnston St, Annandale NSW 2038, Australia

  • Website: http://4bid14-aj.myshopify.com

  • Support Hours: Monday – Friday, 9:00 AM – 5:00 PM (AEST)

How We Can Help

Our customer support team can assist you with:

  • Product specifications, sizing, and care instructions for tumblers and lunchboxes.

  • Order status, shipping tracking, or address updates.

  • Returns, exchanges, and refund inquiries.

  • Corporate gifts, bulk orders, or wholesale inquiries.

Response Time

We aim to respond to all inquiries within 24 to 48 business hours. If you are contacting us regarding an existing purchase, please include your Order Number in the subject line to help us serve you faster.